Template Field Set data not being saved / updated correctly

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May 25, 2017 at 10:09 am #3813
bacreative
Post count: 4

Hi,

We’ve been noticing some odd behaviour lately with field sets on one of our customer’s site.

As follows:

When trying to add / update some data for a template field set on a page the data is either:
– not saved and other data is removed.
– saved and other data is removed.

I am not seeing any errors in the web dev console and it is not consistent. I tested it on PC and Mac and on Chrome, Safari, Firefox and IE 11.

We’ve noticed if we change the order of the field sets on the page edit screen the problem goes away but we have also noticed that this is not consistent.

Any help would be greatly appreciated.

Cheers,

Eyal

May 26, 2017 at 5:23 am #3814
traversal
Post count: 207

Hey there,

I think it’s likely this is related to your PHP settings, as I’ve certainly seen his before.

Try increasing the limit on your max_input_vars and post_max_size variables in your PHP configuration. max_input_vars in particular might need to be a bit higher, as PHP will truncate data if you have a lot of custom fields for one page.

Let me know how you go.

Travis

May 29, 2017 at 1:18 pm #3815
bacreative
Post count: 4

Thanks Travis.

I’ve updated the php.ini and I’m gonna have the client test it.

Fingers crossed…

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