License Key and updates

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June 1, 2019 at 10:02 am #3874
Post count: 7

Two, perhaps related, problems:

I’m not being offered upgrade from 1.1.4 to 1.1.5 inside the WordPress Plugin page, the only way I can update is to rename the Masterpress directory via FTP then upload the new zip file.

And in Settings->Masterpress, both 1.1.4 and 1.1.5 don’t accept my license key, spins for a while then ‘key not valid’.

Thanks. Nick

June 4, 2019 at 5:29 pm #3878
Jayme [MasterPress Support]
Post count: 14

Hi Nick,

Looking into it, the issue with replicating licenses seems to have returned – your licence was replicated ~500 times, which may be causing your licence application to time out.

I have removed the duplicates and will be looking into ensuring that the issue no longer happens tomorrow.


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